Privacy Policy — Robocat Casino
Last updated: 2026
1. Information We Collect
We collect personal information including your name, email address, date of birth, payment information, and identity documents for KYC purposes. We also collect technical information including IP address, browser type, and usage data.
2. How We Use Your Information
We use your information to: operate your account; process deposits and withdrawals; verify your identity (KYC); comply with anti-money laundering regulations; send account notifications and promotional offers (with consent); provide customer support; and improve our services.
3. Data Security
All data is protected using industry-standard SSL encryption. We employ technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
4. Data Sharing
We do not sell your personal data to third parties. We may share data with payment processors, identity verification services, and regulatory bodies as required by law. All third-party providers are contractually bound to protect your data.
5. Cookies
We use cookies to maintain your session, remember your preferences, and analyse site usage. You can control cookie settings in your browser. Disabling cookies may affect site functionality.
6. Your Rights
Under applicable privacy legislation, you have the right to: access your personal data; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); withdraw marketing consent at any time.
7. Data Retention
We retain account data for the duration of your account plus 5 years as required by anti-money laundering regulations. You may request account closure at any time through customer support.
8. Contact
For privacy-related queries, contact our support team through the live chat or email support on our website.
9. Regulatory Information
Robocat Casino operates in compliance with applicable New Zealand gambling legislation overseen by the New Zealand Department of Internal Affairs. For responsible gambling support services available to NZ players, visit Problem Gambling Foundation New Zealand — a free counselling service available nationwide.
